Terms & Conditions

Overview

This website is operated by Serene Studios. Throughout the site, the terms “we”, “us” and “our” refer to Serene Studios. Serene Studios offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including any additional terms and conditions and policies referenced herein or available by hyperlink. These Terms of Service apply to all users of the site, including but not limited to browsers, vendors, customers, merchants, and contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools added to the current store shall also be subject to the Terms of Service. You can review the most current version at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates or changes to our website. It is your responsibility to check this page periodically. Your continued use of or access to the website following any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Section 1 – Online Store Terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you have given consent for any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any destructive code.

A breach or violation of any of the Terms will result in an immediate termination of your services.

Section 2 – General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (excluding credit card information) may be transferred unencrypted and involve transmissions over various networks and changes to conform to technical requirements. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission by us.

The headings used in this agreement are for convenience only and do not affect the Terms.

Section 3 – Accuracy, Completeness and Timeliness of Information

We are not responsible if information on this site is not accurate, complete, or current. Material on this site is provided for general information only and should not be relied upon for decisions without consulting more accurate sources.

This site may contain historical information. It is provided for your reference only. We reserve the right to modify content at any time, but are not obligated to update it. You agree that it is your responsibility to monitor changes.

Section 4 – Modifications to the Service and Prices

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Service (or any part of it) without notice at any time.

We are not liable to you or any third party for modifications, price changes, or discontinuation.

Section 5 – Products or Services

Certain products or services may be available exclusively online. These may have limited quantities and are subject to return or exchange only according to our Return Policy. To view it, please visit [LINK TO RETURN POLICY].

We do our best to display product colors and images accurately. We cannot guarantee your monitor’s display will be accurate.

We reserve the right to limit sales by person, region, or jurisdiction. All product descriptions and pricing are subject to change at any time without notice. We reserve the right to discontinue any product.

We do not guarantee that products, services, or content will meet your expectations or that errors in the Service will be corrected.

Section 6 – Accuracy of Billing and Account Information

We reserve the right to refuse or limit orders. This may include orders placed under the same account, credit card, or billing/shipping address.

If we modify or cancel an order, we may notify you via the contact details provided. We also reserve the right to limit or prohibit orders that appear to be placed by dealers or resellers.

You agree to provide current, complete, and accurate account information, including email, billing address, and payment details. For more detail, review our Returns Policy.

Section 7 – Optional Tools

We may give you access to third-party tools we do not monitor or control. You acknowledge and agree that we provide access “as is” and “as available” without warranties or endorsements.

Use of these tools is entirely at your own risk. You should review and approve the third party’s terms.

New features or services we introduce in the future will also be subject to these Terms.

Section 8 – Third-Party Links

Some content, products, or services may include materials from third parties. Links to third-party sites are not affiliated with us, and we are not responsible for their content, accuracy, or policies.

We are not liable for any harm or damages related to third-party websites. Please review their policies before engaging in any transactions.

Section 9 – User Comments, Feedback and Other Submissions

If you send us creative ideas, suggestions, or materials—either at our request or voluntarily—you agree that we may use them without restriction or compensation.

We may monitor, edit, or remove content we find objectionable or in violation of these Terms.

You agree your comments will not violate any rights, contain unlawful material, or impersonate someone else. You are solely responsible for your comments and their accuracy.

Section 10 – Personal Information

Your submission of personal information is governed by our Privacy Policy. To view it, see [LINK TO PRIVACY POLICY].

Section 11 – Errors, Inaccuracies and Omissions

Occasionally there may be typographical errors, inaccuracies, or omissions in our service or website related to product descriptions, pricing, promotions, or availability.

We reserve the right to correct and update information or cancel orders without notice, including after submission.

Section 12 – Prohibited Uses

You are prohibited from using the site or its content:

  • for any unlawful purpose
  • to solicit unlawful acts
  • to violate any laws or regulations
  • to infringe intellectual property
  • to harass, abuse, insult, or discriminate
  • to submit false or misleading information
  • to upload or transmit viruses or malicious code
  • to collect personal info of others
  • to spam, phish, or scrape
  • for any obscene or immoral purpose
  • to interfere with security features

We may terminate your access for violating these uses.

Section 13 – Disclaimer of Warranties; Limitation of Liability

We do not guarantee uninterrupted, secure, or error-free use of the Service. The Service is provided “as is” and “as available” without warranties.

Serene Studios shall not be liable for any damages resulting from your use of the Service or any product purchased through it.

In jurisdictions where limitations on liability are restricted, our liability shall be limited to the maximum extent permitted by law.

Section 14 – Indemnification

You agree to indemnify and hold harmless Serene Studios and our affiliates, officers, agents, and employees from any claim due to your breach of these Terms or your violation of any law or third-party rights.

Section 15 – Severability

If any provision of these Terms is found unlawful or unenforceable, the rest will remain valid.

Section 16 – Termination

These Terms remain in effect until terminated by either you or us. You may terminate by ceasing use of our services.

We may terminate or suspend your access at any time without notice for violations of these Terms.

Section 17 – Entire Agreement

These Terms, along with any policies or rules posted by us, constitute the entire agreement between you and us and supersede prior agreements or communications.

Section 18 – Governing Law

These Terms and any services provided shall be governed by and construed in accordance with the laws of the United States.

Section 19 – Changes to Terms of Service

You can review the latest version of these Terms at any time on this page. We reserve the right to update them by posting changes to our site. Continued use of the site after changes means you accept them.

Section 20 – Contact Information

Questions about the Terms of Service should be sent to us at hello@serenestudiospilates.com.

Our contact information: hello@serenestudiospilates.com